Join the ads-s Team
As a member of our team, you will be employed by a company where you can make a difference. ads-s offers the opportunity to take your career in an upward direction. We’re a proud member of the world’s largest technology and services company specializing in document management and in career opportunities for advancement. By joining our team you will get to work with exceptional people, grow your skills, and advance your career at your pace. Together, we can build something that’s uniquely yours.
IMMEDIATE POSITION AVAILABLE!
Resume and cover letter should be forwarded to: accounting@ads-s.com
Service Technician
Reports to: Service Manager
Summary:
Responsible for the maintenance of printing and multi-function equipment, both at customer’s site or at Ads office location. Troubleshoot customer’s equipment problems via email, phone, or onsite. Work independently to ensure the highest level of customer service and satisfaction.
Duties/Tasks:
- Respond to all service calls as assigned.
- Troubleshoot equipment repair problems and replace/repair as needed.
- Complete work order form for each service call with detailed records of equipment/parts used to allow for proper tracking and billing.
- Maintain effective control and care of company property (Vehicle, tools, parts, PC, and cell phone).
- Identify the needs of customers when on site.
- Perform quarterly reads on client’s assets who are part of a Managed Print Solution agreement.
- Assist with building maintenance, which may include garbage detail and wrapping skids.
- Maintain and track a service part inventory.
- Submit and process Brother and HP warranty claims.
- Track all cores for return and credit.
- Ensure that the service vehicle has its routine maintenance performed in a timely manner and is washed.
- Complete certifications on equipment as requested by Management.
- Participate in company functions and events to establish a strong teamwork environment.
- Keep work environment clean and neat; put away all tools, supplies, equipment when in-house repairs are performed.
Qualifications/Skills:
- Mechanical Ability with a High Level of Dexterity and Electrical Experience.
- Valid Driving License
- Effective Communicator, both Verbally and in Writing.
- Ability to Problem Solve
- Able to Prioritize Work Day to Ensure Maximum Time Efficiency at Clients
- Functional Knowledge of Windows PC’s and Microsoft Office
Disclaimer: This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
Email resumes to accounting@ads-s.com
Account Executive
Full Time/Nonexempt – Reports to: Director of Sales & Operations
The Account (Sales) Executive’s objective is to drive sales through business development activities in order to realize sales plan. In addition to customer management, the sales executive will develop sales materials to grow business and profit margin within current customer base. Generate new business through tasks that lead to the key decision maker’s with prospective companies.
Duties/Tasks:
- Achieve monthly sales goals in territory as outline in sales plan.
- Perform task designed to generate leads and ongoing business development.
- Research and monitor competitive data within territory and keep up to date on industry trends.
- Collaborate with sales team members on selling strategies.
- Keep accounts up to date within CRM with all sales activities and task.
- Set-up and maintain customer portal with accurate sales price and equipment needs.
- Maintain knowledge of products, features, and benefits of products in order to analyze customer business needs.
- Administrative skills appropriate to execute the required forms for returns, credits, expense reports and other.
- Manage customer auto fulfillment and contract needs.
- Deliver products to customers and/or pick up any returns when necessary.
- Report customer satisfaction or quality issues to purchasing manager.
- Effectively handle customer issues and questions.
- Monthly contact with a minimum of seven clients for one on one client review.
- Professional appearance and manner in representing company.
- Manage customer purchasing sites on a quarterly basis.
Qualifications/Skills:
- Exceptional Organizational Skills
- Proven Track Record in Outside Sales
- Strong Interpersonal Skills
- Ability to Work in a Team Environment
- Aptitude of MS Office
- Self-Starter that can Work Independently on Projects
Disclaimer: This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
Tell us a little about yourself
It is the policy of Allied Document Solutions and Services (ads-s) to provide equal employment opportunity (EEO) to all persons regardless of age, race, national origin, physical or mental disability, religion, creed, gender, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, ads-s will provide reasonable accommodations for qualified individuals with disabilities.
